Need help?
Frequently Asked Questions
Subscriptions
Simply, it’s the most efficient and cheapest way to ensure you always get your Lyfely fix as and when you need it with no gaps and no delays. We also like to think of our subscription community as Lyfely best friends, unlocking a host of other benefits such as:
- 15% off RRP
- Skip or change at anytime
- Exclusive access to new launches and free samples
- First chance ordering of new products before they go live on the website
- Loyalty rewards earned
You can update, amend, skip, pause or add to your subscription at any time by logging into your account or emailing us at hello@lyfely.com and we will happily assist you.
Simply login to your account or email us at hello@lyfely.com and we will support you to add more fantastic products to your monthly delivery.
Products
Our liquid formulas are designed to be taken as part of your daily habits. The simplest way is by adding them to your smoothies, shakes, juices etc but they are equally fine straight up on their own – it’s down to personal preference! Everyone has their own favourite way of taking them but we find the best way is the way you will stick to! We would advise against adding them to hot drinks though as this can affect the integrity of the formula.
Absolutely. Whether added together to your breakfast shake or simply a healthy cocktail of Lyfely goodness, our liquid formulas are designed to be taken together as well as they are individually.
All of our formulas are designed as ongoing wellbeing support. This means there are no adverse effects to you adding them to your daily routine and taking them for as long as you want to. We like to think once you notice how great you feel you’ll never go back!
If you’re trying to repair your gut or have a slightly sensitive system, you may want to start with a quarter of the recommended dose and work your way up to achieve the optimum results and obviously always consult with your healthcare provider if you have any concerns or more serious needs.
Our supplements are like real food, so treat them like it! Once opened, putting them in the fridge will extend the life of the product but it’s not required as long as you use it within the recommended timeframe. Supplements that aren’t opened yet are happiest when stored in a cool, dry place until you’re ready to use them.
Yes – they’re made in the sunshine state of Florida to our own unique formulas. We were tired of never being able to access the sort of products we wanted to take so we worked hard with a team of experts to create our own! Because we are only prepared to use the best ingredients we may source some of these from outside the US (like Turmeric – it’s simply undisputed the best quality comes from India!), but then everything is brought together and created here.
Shipping and returns
We offer a range of shipping options including:
FREE Ground Shipping: Enjoy free ground shipping on orders over $99.
Standard Ground Shipping: For orders under $99, we offer standard ground shipping for $7.95.
Priority Shipping: We offer priority shipping for $13.95.
Orders placed Monday - Friday before 12pm EST will be dispatched the same day. Anything received after this will be processed the next working day.
We work with UPS and USPS to get your products to you as quickly as possible.
Due to the nature of the supplements and our commitment to protecting everyone’s health, we can only accept returns if the items are faulty. In the unusual event that a product is faulty, please contact customerservice@lyfely.com ASAP and one of our team will work with you to ensure everything is sorted.